§ 1. General Provisions
These Terms of Service specify the rules for using the website available at dialxa.com.
The Service Provider and Administrator of the Website is:
DIALXA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered Office: Juliusza Słowackiego 37J, 80-257 Gdańsk, Poland
KRS: 0001270642
Tax ID (NIP): 5842890706
hereinafter referred to as the "Service Provider".
Contact with the Service Provider is possible via e-mail: support@dialxa.com.
These Terms of Service are the regulations referred to in Art. 8 of the Act of July 18, 2002, on the
provision of electronic services.
§ 2. Types and scope of services
The Service Provider provides electronic services via the Website consisting of:
- Providing users with informational content regarding the offer of the Dialxa SaaS VoIP platform.
- Providing a contact form enabling the sending of inquiries.
Using the above services is voluntary and free of charge.
The agreement for the provision of an electronic service consisting of browsing the Website's content is
concluded for a definite period and terminates when the User closes the Website.
The agreement for the provision of a service consisting of making a contact form available is concluded for a
definite period and terminates when the message is sent or when the User stops sending it.
§ 3. Conditions and technical requirements
In order to properly use the Website, the User should have:
- A device with Internet access,
- A modern web browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) that supports cookies,
- An active e-mail account (if they wish to use the contact form).
It is forbidden for the User to provide illegal, offensive, misleading content or content that may disrupt
the operation of the Service Provider's ICT systems (e.g., spam, malicious software).
§ 4. Nature of commercial information
Information provided on the Website, including price lists and service descriptions, does not constitute an
offer within the meaning of Art. 66 of the Civil Code, but rather an invitation to conclude a contract (Art.
71 of the Civil Code).
Detailed conditions of cooperation, scope of work, and pricing are agreed upon individually with the Client
via a separate contract or confirmed order.
The Service Provider reserves the right to change the content on the website at any time, without prior
notice to Users.
§ 5. Complaint procedure
The User has the right to submit complaints regarding the operation of the Website (e.g., technical errors,
malfunctioning form).
Complaints should be submitted electronically to: support@dialxa.com.
The complaint should include: a description of the problem, the date of its occurrence, and the User's
contact details.
The Service Provider will process the complaint within 14 days of its receipt.
§ 6. Personal data protection
The Administrator of personal data processed within the Website is the Service Provider mentioned in § 1.
Detailed rules for processing personal data and using cookies are described in the Privacy Policy, available
under a separate link on the Website.
§ 7. Final Provisions
In matters not covered by these Terms of Service, the provisions of Polish law apply, in particular the Civil
Code and the Act on the provision of electronic services.
The Service Provider reserves the right to change the Terms of Service. Changes come into force upon their
publication on the Website.
