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Web Dialer • In-Browser WebRTC Softphone

Dialxa Web Dialer.
Modern In-Browser VoIP Calling.

A lightning-fast in-browser web dialer and WebRTC VoIP engine by Dialxa. Make crystal-clear phone calls directly from Chrome, Safari, or Edge — no bulky desktop apps, no complicated setup. Just open and dial.

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Technology in Service of Convenience

Built to Replace Bloated, Sluggish Softphones

No more tedious installations, admin privilege headaches, or RAM-hogging desktop apps. Dialxa delivers instant operational readiness.

Zero IT Overhead

Zero-Install PWA (Progressive Web App)

Users pin the dialer to their Windows or macOS taskbar with a single click directly from the browser. Complete relief for IT teams: no mass rollouts of .msi or .dmg installers, zero admin privilege requests, and no forced update downtime. The app always boots the latest version.

  • 1-Click install from Google Chrome, Edge, or Brave
  • No administrator rights or local installation packages required
  • Always on the latest version with zero maintenance downtime
Always on Top

Floating Window & Compact Mode

Run as a lightweight, distraction-free floating window (or dedicated PWA window) that stays on top without occluding your CRM, spreadsheet, or inbox. Place calls and control audio in the background without clumsy alt-tabbing between heavy windows.

  • Operates smoothly alongside Salesforce, HubSpot, Zendesk, and SAP
  • Ultra-compact footprint never covers customer data records
  • Instant one-click answer, hold, and mute controls
Zero Lag

Native OS Feel Without the RAM Bloat

Enjoy responsive performance on par with native desktop applications without burning gigabytes of RAM or CPU cycles (unlike sluggish Electron apps). Full integration with native OS shortcuts, system notifications, and hardware headset buttons.

  • Fraction of the memory footprint compared to legacy desktop softphones
  • Hardware headset button support for Jabra, Poly, Sennheiser & Logitech
  • System toast notifications for incoming calls on Windows & macOS
Daily Productivity

Features That Make a Real Difference in Daily Work

A thoughtfully engineered toolset created to eliminate repetitive clicks and accelerate every call agent's workflow.

1-Click Redial

Unified Call Logs & History

A clear, chronological ledger of all calls categorised by answered, missed, and outbound. Precise call duration tracking, timestamp history, and instant 1-Click Redial without re-entering numbers.

  • Instant filtering: All, Missed, and Outbound calls
  • One-click redial directly from recent events
  • Full timestamp, duration, and disposition tracking
Zero-Code

Instant Click-to-Call Across Any System

Instantly dial phone numbers straight from your web browser, spreadsheets, emails, or internal CRM, ERP, and Helpdesk platforms with no manual typing and zero risk of misdials.

  • Automatic detection of tel: and sip: protocol links
  • Zero manual digits copying — one click initiates the WebRTC call
  • Integrates seamlessly with browser extensions and desktop protocols
Instant Directory

Built-in Contacts & 1-Click Save

Save frequent clients, colleagues, and suppliers directly inside the web dialer. Store numbers with custom names and extensions, or save any caller straight from call logs with a single tap for instant 1-click dialing.

  • 1-Click contact creation directly from recent call logs or keypad
  • Instant search and contact matching while typing phone numbers
  • Custom contact names, notes, and direct extension dialing
Web Dialer FAQ & Architecture

Everything You Need to Know About In-Browser Web Dialers

How WebRTC and modern browser technology replace outdated desk phones and clunky softphones.

What is a Web Dialer?

A Web Dialer is an in-browser phone application utilizing WebRTC (Web Real-Time Communication) to place and receive phone calls over the internet directly from a web browser window. It turns any laptop, tablet, or PC with Chrome, Safari, or Edge into a fully functioning business phone system without installing third-party executable software or browser extensions.

How does an in-browser Web Dialer work?

Dialxa establishes encrypted SRTP/DTLS audio streams between your browser and carrier SIP gateways. Audio is encoded with Opus at 48kHz for high-definition clarity. Signaling is handled via secure WebSockets (WSS), achieving sub-25ms internal processing latency.

Why choose a Web Dialer over a desktop softphone?

Traditional softphones consume 300MB–1GB of RAM, require admin rights for IT installation, and struggle with multi-device updates. An in-browser web dialer is zero-install, loads in milliseconds, updates automatically, and can be installed as a progressive web app (PWA) onto your desktop dock.

Can I integrate the Web Dialer with my CRM or TMS?

Yes. Dialxa offers native click-to-dial APIs, browser event dispatchers, and webhooks. Sales and logistics agents can trigger phone calls with a single click inside HubSpot, Salesforce, Pipedrive, or custom TMS freight management systems.

Ready for a Modern Softphone Without the Bloat?

Launch Dialxa directly in your browser or install it as a lightweight PWA onto your taskbar. No complicated rollouts — just pure, sub-50ms WebRTC voice.

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Privacy Policy

§ 1. General Provisions

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of the dialxa.com website and the Dialxa SaaS platform.

The Administrator of personal data contained in the website is:
DIALXA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered Office: Juliusza Słowackiego 37J, 80-257 Gdańsk, Poland
KRS: 0001270642
Tax ID (NIP): 5842890706
hereinafter referred to as the "Administrator".

Contact with the Administrator is possible via e-mail: support@dialxa.com.

For the sake of security of the data entrusted to us, we have developed internal procedures and recommendations to prevent data access by unauthorized persons.

Personal Data is processed on the basis of the consent expressed by the User and in cases where legal provisions authorize the Administrator to process personal data on the basis of legal provisions or for the purpose of implementing a contract concluded between the parties.

§ 2. Scope and purpose of data collection

The website performs functions of obtaining information about users and their behavior in the following ways:

  • Through voluntarily entered information in forms (name, surname, e-mail, phone number, company name).
  • Through the collection of "cookies".

The data provided in the form is processed for purposes resulting from the function of a specific form, e.g., to process a contact request, create an account on the platform, or present a commercial offer.

§ 3. External Tools

The website uses external tools to handle contact forms.

The User acknowledges that the data entered in the contact form is sent via the service provider's servers in order to deliver the e-mail message to the Administrator.

The provider may process some technical data (e.g., IP address) for security and spam prevention purposes. More information can be found in the privacy policy of the respective provider.

§ 4. User Rights (GDPR)

The User has the following rights under the GDPR:

  • The right to access their personal data,
  • The right to rectify data,
  • The right to delete data ("the right to be forgotten"),
  • The right to restrict processing,
  • The right to data portability,
  • The right to object.

In order to exercise the rights referred to above, you can send an appropriate e-mail to: support@dialxa.com.

§ 5. Cookies

The website uses cookies. These are small text files sent by a web server and stored by the browser's computer software.

Cookies are used for statistical and functional purposes (e.g., remembering a session). The User can disable cookies in their browser at any time.

Terms of Service

§ 1. General Provisions

These Terms of Service specify the rules for using the website available at dialxa.com.

The Service Provider and Administrator of the Website is:
DIALXA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Registered Office: Juliusza Słowackiego 37J, 80-257 Gdańsk, Poland
KRS: 0001270642
Tax ID (NIP): 5842890706
hereinafter referred to as the "Service Provider".

Contact with the Service Provider is possible via e-mail: support@dialxa.com.

These Terms of Service are the regulations referred to in Art. 8 of the Act of July 18, 2002, on the provision of electronic services.

§ 2. Types and scope of services

The Service Provider provides electronic services via the Website consisting of:

  • Providing users with informational content regarding the offer of the Dialxa SaaS VoIP platform.
  • Providing a contact form enabling the sending of inquiries.

Using the above services is voluntary and free of charge.

The agreement for the provision of an electronic service consisting of browsing the Website's content is concluded for a definite period and terminates when the User closes the Website.

The agreement for the provision of a service consisting of making a contact form available is concluded for a definite period and terminates when the message is sent or when the User stops sending it.

§ 3. Conditions and technical requirements

In order to properly use the Website, the User should have:

  • A device with Internet access,
  • A modern web browser (e.g., Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) that supports cookies,
  • An active e-mail account (if they wish to use the contact form).

It is forbidden for the User to provide illegal, offensive, misleading content or content that may disrupt the operation of the Service Provider's ICT systems (e.g., spam, malicious software).

§ 4. Nature of commercial information

Information provided on the Website, including price lists and service descriptions, does not constitute an offer within the meaning of Art. 66 of the Civil Code, but rather an invitation to conclude a contract (Art. 71 of the Civil Code).

Detailed conditions of cooperation, scope of work, and pricing are agreed upon individually with the Client via a separate contract or confirmed order.

The Service Provider reserves the right to change the content on the website at any time, without prior notice to Users.

§ 5. Complaint procedure

The User has the right to submit complaints regarding the operation of the Website (e.g., technical errors, malfunctioning form).

Complaints should be submitted electronically to: support@dialxa.com.

The complaint should include: a description of the problem, the date of its occurrence, and the User's contact details.

The Service Provider will process the complaint within 14 days of its receipt.

§ 6. Personal data protection

The Administrator of personal data processed within the Website is the Service Provider mentioned in § 1.

Detailed rules for processing personal data and using cookies are described in the Privacy Policy, available under a separate link on the Website.

§ 7. Final Provisions

In matters not covered by these Terms of Service, the provisions of Polish law apply, in particular the Civil Code and the Act on the provision of electronic services.

The Service Provider reserves the right to change the Terms of Service. Changes come into force upon their publication on the Website.